On The Value Of Being Thankful
November 23, 2009 10:21 am
Thank you.
These two little words are really rather remarkable, they convey so much, and as we find ourselves pausing to give thanks for all the blessings of our lives, I can’t help but remember the unexpected thank you I received along with a recent order from on online supplier of iPhone and iTouch accessories known as (prepare for shameless plug here) Gordy’s Gadgets. I was doing some early holiday shopping and these guys went out of their way to see that I got what I was after.
If that wasn’t enough, Gordy and his gang did something utterly unexpected (especially considering the economy) upon shipping my order. They included a thank you gift, a pen imprinted with a thank you message, their web address and a reminder to order. The thing is, it’s a really nice pen (and I LOVE pens)… substantial with a comfortable grip, deep rich blue barrel and flowing black ink. Nice clicking mechanism too. I suppose it’s a quirk of writers that we are especially aware of pens (all writing instruments in fact). Good ones are worth their weight in gold… and despite what you think, they are hard to find.
I have the pen beside me now, and every time I look at it, I think of that company, and the gesture, and how it made me feel. Like I was valuable, appreciated… worth the time it took to add that little something extra to my order… I like these guys.
All good things for a customer to believe about a business… including yours!
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