Eat Bitter Until…

The Chinese teach the phrase Chi Ku 吃苦 – translated to “eat bitter,” which refers to buckling down in times of hardship. It creates a mindset that reminds you to push through the hard times, as difficulty is a part of life.

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Service Versus Experience

SERVICE – n. – (1) an act of helpful activity; (2) help; (3) aid. But is that all there is to it? Most people agree that good service is a necessity when running any sort of business.

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Big Promo Cast

Big Promo Cast Ep 001

In this episode, Amber Jewell and Rich Graham discuss the difference between stopping and quitting, overcoming creative blocks, and seasonal promos for fall. We’ll also talk about some writing successes we both had! Here’s links to the topics discussed on

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Talking Like a Toddler

...A vibrant, fearless two-year-old actually one of the best communicators that I know. You may think that I’m kidding, but I’m really not. The irony is that his vocabulary right now only consists of about 75 words.

Be Like Bob

Be known as the kind, helpful, caring entity. Reward your employees for good deeds. Save the planet. Be a hero. Spread the love, then spread the word. A grand gesture while still gaining publicity… it’s a win for everyone, right?

The Disappearing Act

A little over a year ago, I was ghosted by a potential client after spending weeks giving various quotes, sending samples, and discussing deadlines. She was even consistent in quickly responding with needed information for me. It was maddening because I wasted valuable time...

The Million-Dollar Hoodie

The Million-Dollar Hoodie - it sounds like a ridiculous sweatshirt that Kanye might wear, right? Fortunately, this isn't about a hoodie that costs a million dollars. This is the story of one piece of clothing that earned a company over a million bucks.
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