When Customers Throw Temper Tantrums

I'm sure everyone has had the customer who throws a temper tantrum, expecting it to result in getting their own way. Unfortunately, a lot of people still live by the notion that "the customer is always right."

A Letter to My Former Self

How have the years long gone effected the way that I live my life now? Have there been any patterns that I can stop in the future? What goals can I make based on struggles I've dealt with before?