Ideas

Get to Know Your Customers Day

Days like National Cheesecake Day (July 30) and National Tortilla Chip Day (February 24 – which is also my birthday!) tend to bring a smile to face. Another great one is on July 16: National Get to Know Your Customers Day.

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Making Lemonade

I have a very enthusiastic eight-year-old who is always looking to be a better person. In her pursuit of making her own way in this world, my daughter (let’s call her Bea) decided that she wanted to start her own business…And then COVID-19 happened.

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Putting Out the Fire of Bad Reviews

We all will get bad reviews sometimes. Unfortunately, we can’t make everyone happy in this world. That’s just the way of it. And when those times do occur, it can be almost terrifying how easily these unhappy consumers can spread the word to potential customers.

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Words of Wisdom

In business, we sometimes hit road blocks that we’re not sure how to overcome. We become tired, complacent, and struggle with motivation. In those times, we often simply need a pick-me-up.

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Vendor Loyalty

Vendor loyalty is when we show devotion and adherence to our vendors. We work with them diligently and make sure they know that they’re appreciated.

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The Other PPE

We all know that personal protection equipment (or PPE) has been a prevalent topic lately. Everyone is looking for masks, gloves, hand sanitizer, and other products to help us try to flatten the curve. But there’s an entire section of products that folks may be missing out on: reusable items.

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PTSD Awareness

The month of June has been named, among other things, the awareness month for PTSD, or Post-Traumatic Stress Disorder…Somewhere between 7-11% of the U.S. population will have PTSD at some point in their lives.

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Discipline Styles

Personally, I think that disciplinary actions for employees can, in some ways, be even more difficult than for children. As with kids, adults also respond in various ways to different situations.

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