Rants

When Customers Throw Temper Tantrums

I’m sure everyone has had the customer who throws a temper tantrum, expecting it to result in getting their own way. Unfortunately, a lot of people still live by the notion that “the customer is always right.”

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Why You Should Consider a Mentorship Program

Let’s break it down for a second: a mentorship program is a social or professional program run by an organization that links volunteers (mentors) with participants (mentees) in order to teach or guide regarding a specific subject or skill.

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The Importance of Employee Recognition

People love recognition. Even people who want to work ‘behind the scenes’ want to be thanked for all that they do. Recognizing when someone rocks at what they do is a great way to lift someone up, which helps improve what they’re already doing so well.

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Rule Number One: Don’t Panic

But no matter what happens … rule number one: don’t panic. By reminding ourselves of this, we can stop at the beginning of the situation and allow ourselves a moment to evaluate.

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Expecting Employees to Work 24/7

Assumptions that haven’t been discussed can be particularly dangerous in the workplace. A boss may expect an employee to respond to emails at all hours of the day. They may want someone who will work seven days a week.

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