Why it is Important to Communicate with Customers
January 14, 2021
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Some clients will be unhappy no matter what you do. But it seems like, many times, customers are irritated at a lack of communication.
Running Your Business
Why Overworking Yourself Makes You Less Productive
January 7, 2021
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When we become overloaded with too many things going on, our brain becomes overwhelmed. It sees this as a threat…and releases cortisol.
When Customers Throw Temper Tantrums
January 5, 2021
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I’m sure everyone has had the customer who throws a temper tantrum, expecting it to result in getting their own way. Unfortunately, a lot of people still live by the notion that “the customer is always right.”
Keeping Your Customers Engaged During the Holidays
December 24, 2020
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I often write about customer engagement, keeping the customers happy, and doing what’s right by the customer. But what about our employees?…These people often keep companies afloat.
Meeting Your Customers Marketing Needs with Your Own
December 22, 2020
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Buying promotional items is something that most companies will do, sometimes multiple times a year…Many people, though, tend to get hung up on the product itself.
How to Take Constructive Criticism Without Taking It Personally
December 17, 2020
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Many of us don’t like constructive criticism. It feels like a personal attack. I struggle with it myself. But receiving feedback is one of the best ways that we can improve ourselves.
Why You Should Consider Outsourcing
December 15, 2020
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The world around us is changing, and it’s evident to everyone. Particularly in the business world, we’re all learning how to do things a little differently.
The Benefits of Blogging
December 10, 2020
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If you’re looking at writing blog posts, it’s also a great way to market. You can let others know what’s going on in your company, what exactly you do, and why you do it.
Making Meetings Work for You
November 24, 2020
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Meetings don’t have to be treacherous…You can make your meetings much more efficient by taking just a few more steps to be better prepared. The infographic below can show you how.
The Pros and Cons of Sending Out Catalogs
November 17, 2020
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Some people prefer to hold a book in their hands while others would rather use the ease of the internet. Your best bet is to figure out what works for your individual customers.
